Property Real Estate Virtual Assistant

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Empowering Your Estate Agency

Running a successful estate agency means juggling a lot — viewings, client calls, property listings, paperwork, and more. But let’s be honest: the admin side can eat up your time and energy. That’s where VA Central comes in.

We provide experienced Real Estate Virtual Assistants who understand the UK property market and take care of the time-consuming (but essential!) tasks – so you can focus on what you do best: selling and letting properties.

Smiling woman with laptop at cozy workspace.

The VA Advantage

At VA Central, we turn hours into impact. When you partner with us, you're not just getting a Virtual Assistant - you're benefitting from real, measurable results.

VA retention means long-term stability and trust.
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hours saved monthly lets you focus on scaling, not managing.
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average cost savings helps you grow smarter, not harder.
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Why Estate Agents Choose VA Central?

Estate agents choose us because we provide flexible, cost-effective support with VAs who genuinely understand the property industry.  From managing viewings to following up with leads, we help you stay focused on closing deals — not buried in admin.

Flexible Support

Whether it’s peak season or after hours, our real estate virtual assistants work around your schedule.

Cost-Saving Alternative

Get the support you need without the cost of hiring a full-time employee, no overheads, no office setup, just results.

Property Market Experts

Our VAs know the UK real estate space, the systems, the language, and the expectations.

Get Started Today

No matter the size of your agency, our Property Virtual Assistants make day-to-day operations smoother and more efficient. Let us handle the admin — you focus on growing your business.

Services We Offer for Property Real Estate Virtual Assistant

Client Reviews & Success Stories

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5.0
Based on 109 reviews
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Steve Cook profile pictureSteve Cook
17:02 15 Jul 25
Fantastic service from Niki and the team at VA Central. We continue to enjoy working with them and very happy to recommend!
Carole Redhouse profile pictureCarole Redhouse
14:39 08 May 25
We have had the same VA for over a year now and she is brilliant. The whole process has been excellent with a great standard of applicants to interview. VA Central support both their employees and their customers and I would highly recommend them.
Jack eXp Bowyer profile pictureJack eXp Bowyer
18:30 22 Apr 25
VA Central came recommended to me and they absolutely delivered exactly what I asked for. Shoutout to Niki for coordinating the whole process and being a general star with it all - thank you
Natasha has been working with us for several years now and she is amazing. Highly recommend Natasha and VA Central.
Emily Stokes profile pictureEmily Stokes
10:13 12 Mar 25
Fantastic communication from the start! We have had an excellent start with VA Central and looking forward to continuing to work with them in the future
Michael Broomes profile pictureMichael Broomes
15:09 10 Mar 25
I had a great chat with Letia from VA Central who explained the benefits of using a VA. She gave examples of similar businesses and how VA Central find the right VA for your business and personality. I look forward to working with the in the future.
paula shepard profile picturepaula shepard
12:29 26 Feb 25
Letia is absolutely fantastic! She is always incredibly helpful, and nothing is ever too much trouble for her. She consistently goes above and beyond to ensure everything runs smoothly, making a real difference with her dedication and positive attitude. Her willingness to help, attention to detail, and genuine kindness make her an absolute pleasure to work with. I can’t recommend her highly enough!
Rimple Shah profile pictureRimple Shah
12:21 26 Feb 25
After researching various VA companies, we were recommended VA Central, and working with Letia Snyder has been absolutely amazing. She took the time to understand our social media needs and business goals from our very first conversation. What really stood out was her ability to grasp exactly what we were looking for and propose solutions that perfectly aligned with our goals. The communication has been seamless across all channels - whether through email, WhatsApp messages, or their organised WhatsApp groups, making it incredibly easy to stay connected and updated.

For any business owners looking to enhance their social media presence with VA support, I cannot recommend Letia and VA Central highly enough
Khilan Shah profile pictureKhilan Shah
07:34 25 Feb 25
I was recommended VA Central by a colleague, and I'm so glad I followed through. I've been working with Letia Snyder to find a VA for our social media needs, and the experience has been excellent. Letia's communication style and understanding of our requirements was spot on - she really took the time to understand our business needs and goals.

What impressed me most was how she matched our requirements with their service offerings. They offer a fair and transparent package that provides real value for money. If you're looking for reliable VA services, particularly for social media management, I would definitely recommend reaching out to Letia and the team at VA Central.
Rob Forsyth profile pictureRob Forsyth
13:05 20 Feb 25
We are using VA Central for a critical element of our business and so far we have found our VA to be very caperble and hard working. She is responsive and keen to promote our operations in addition to her set role. Very happy with the service.

Frequently Asked Questions

What tasks can a virtual assistant handle in my estate agency?

A real estate virtual assistant can manage property listings, coordinate with potential buyers or tenants, schedule viewings, maintain property records, and respond to inquiries. They can also assist with your agency’s marketing and communication efforts, including managing social media updates and email campaigns. With a dedicated real estate virtual assistant, your team can reduce admin work and focus on closing more deals.

What level of experience do your Virtual Assistants have?

Each real estate virtual assistant has a minimum of three years of experience in their respective fields, with many having direct exposure to the property industry. They’ve handled responsibilities ranging from property management to client communication, ensuring they’re prepared to support your agency. By working with an experienced property virtual assistant, you gain reliable, professional support that understands the pace of the real estate market.

How can I communicate with my virtual assistant?

You can communicate with your real estate virtual assistant through platforms like WhatsApp, Slack, email, or video conferencing, depending on what works best for your team. Clear communication ensures tasks are delivered on time and to your standards. A responsive property virtual assistant becomes an extension of your agency, keeping property updates and client interactions running smoothly.

What happens if I am not satisfied with the virtual assistant matched to me?

Your satisfaction is our top priority. If you feel the property virtual assistant matched to your agency isn’t the right fit during the probation period, we’ll provide a replacement better suited to your needs. Our goal is to ensure every virtual assistant integrates seamlessly with your workflows, supporting your business without disruption.

Are there any hidden costs?

No, there are no hidden costs or setup fees. You only pay for the monthly package you choose. Please note that you will be responsible for any software licenses that your property virtual assistant may require to perform their role.

How do you ensure security and confidentiality?

We take security and confidentiality very seriously because we know how important client and property data is to your business. Every virtual assistant we provide is required to sign a non-disclosure agreement (NDA) before starting work, ensuring that sensitive information is always handled with discretion. In addition, we comply fully with GDPR and ICO guidelines, giving you peace of mind that your data remains protected at all times. Your virtual assistant is also trained in secure communication practices and document management, so you can trust that confidential records are safe throughout every stage of your workflow.

Can a real estate virtual assistant help with lead generation?

Yes, a real estate virtual assistant can research prospects, qualify leads, and manage CRM updates to keep your pipeline organised. By outsourcing lead management to a virtual assistant, your sales team can focus on engaging serious buyers and closing deals faster. A dedicated virtual assistant can also follow up with initial inquiries, nurture leads through email campaigns, and track responses for better conversion rates.

Will my virtual assistant work in my time zone?

Absolutely. We ensure your real estate virtual assistant is aligned with your working hours so communication and tasks remain seamless. A dedicated virtual assistant adapts to your schedule, making them as reliable as an in-office team member. This means you’ll always have timely updates on property listings, client communication, and admin tasks. With a virtual assistant working alongside your agency in real time, you can operate smoothly without delays, regardless of location.

Can a virtual assistant support property marketing?

Yes, a real estate virtual assistant can create property listings, update websites, schedule social media posts, and design marketing materials. By delegating these tasks to a virtual assistant, your agency maintains consistent visibility and reaches more potential buyers and tenants. A skilled virtual assistant can also monitor engagement on your marketing channels, adjust content strategies, and ensure all property details remain accurate and appealing.